77a77 Terms and Conditions

77a77 ("we", "our", or "the platform") is an online casino and sports betting service provider operating for users in Bangladesh. These terms and conditions ("Terms") apply to the 77a77 website, application, and all related services.

These terms are drawn up in accordance with the laws and regulations currently in force in Bangladesh and may be changed at any time. Any changes to the terms will take effect upon publication on our website.

• These terms are binding on every user.
• All times are calculated according to Bangladesh Standard Time (BST, UTC+6).
• The currency used is the Bangladeshi Taka (৳/BDT).
• The Bengali version of the terms is the final and authoritative version.

2.1 Age Requirement

To participate on the 77a77 platform, applicants must be 21 years of age or older. Persons under the age of 21 are strictly prohibited from opening an account or participating in any game. If age verification is required, we may request a copy of a national ID card or passport.

2.2 Registration Requirements

You must provide accurate and complete information when opening an account. Registering with false information is a violation of these terms, and in such cases we reserve the right to cancel the account.

• Each individual may operate only one account.
• The name, address, and mobile number provided at registration must be accurate.
• Multiple accounts may not be opened from the same IP address or device.
• Multiple accounts in the name of the same household member are not permitted.

3.1 Password and Security

It is your responsibility to keep your account password completely confidential. Do not share your login details with anyone else. If any unauthorized access occurs, notify our support team immediately.

You are solely responsible for all activity on your account, unless you have informed us in a timely manner of a possible security breach.

3.2 KYC Verification

To maintain a secure environment and prevent financial fraud, we may conduct identity verification (KYC) processes at any time. If required documents are not submitted on time, the account may be temporarily suspended.

• Scanned copy of national ID card or passport.
• Utility bill or bank statement as proof of address.
• Proof of ownership of the payment method, if required.

4.1 Deposits

The following methods are available for making deposits on the 77a77 platform: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳200.

Deposits are generally credited to the account instantly. If there is a delay for any reason, please contact our support team.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal processing typically takes between 15 minutes and 2 hours. KYC verification must be completed before a withdrawal request can be processed.

• It is preferable that the deposit and withdrawal methods are the same.
• Withdrawals to third-party accounts are not approved.
• Active bonus wagering requirements must be met before making a withdrawal.
• In the case of any suspicious transaction, we may request additional verification.

5.1 Welcome Bonus

77a77 offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, a minimum deposit of ৳200 is required.

The wagering requirement of 25x must be met before the bonus amount can be withdrawn. For example, if you receive a ৳1,000 bonus, you must place ৳25,000 in bets before withdrawing.

5.2 Promotions and Offers

• Each promotion has its own specific terms and conditions, which are detailed on the promotions page.
• The same promotion cannot be claimed more than once from a single account.
• If there is an attempt to collect bonuses through fraudulent means, the account may be cancelled and deposited funds forfeited.
• If the wagering requirement is not met before the bonus expires, the bonus will be cancelled.
• 77a77 reserves the right to modify, suspend, or cancel any bonus at any time.

5.3 VIP Program

The 77a77 VIP program has four levels: Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each level, and benefits increase as you progress to higher levels.

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

6.1 Fair Play Policy

77a77 is committed to ensuring a fully fair and transparent gaming environment. All our games use a Random Number Generator (RNG) to ensure unbiased results.

Game outcomes are entirely random and previous results do not influence future results. Each game provider has its own standards and criteria.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated in the game interface. Certain restrictions may apply when playing with bonus funds.

6.3 Technical Errors

If a game result becomes uncertain due to a technical error or server issue, 77a77 reserves the right to cancel the relevant bet and refund the original amount. No winnings claims will be accepted in such circumstances.

Any of the following activities are strictly prohibited and may result in account cancellation and forfeiture of deposited funds:

• Opening or operating multiple accounts.
• Registering with a false identity or information.
• Bonus abuse or bonus arbitrage.
• Chargeback fraud or raising payment disputes.
• Use of automated software or bots.
• Attempting to hack or infiltrate the system.
• Money laundering or illegal financial activity.
• Coordinated fraudulent activity with other players.
• Exploiting platform vulnerabilities or technical errors.

77a77 firmly believes in responsible gaming. Gambling is a form of entertainment and should not be seen as a source of income. We are committed to the wellbeing and financial safety of our users.

• You can set daily, weekly, or monthly deposit limits for yourself.
• The Self-Exclusion feature allows you to suspend your account for a specified period.
• If problematic gaming behaviour is identified, we actively provide support.
• Our support team is available 24/7 via live chat to assist you.

For more information, visit our Responsible Gaming page.

Protecting your personal information is one of our highest priorities. We use SSL encryption technology to keep all data secure. Your personal information is not sold or transferred to third parties.

• Personal information is collected and used solely for the purpose of providing services.
• Financial transaction data is stored in encrypted form.
• We are required to provide information to government authorities when required by law.

To read our full privacy policy, please visit the Privacy Policy page.

77a77 is not liable for the following:

• Issues caused by internet connection interruptions.
• Delays or failures by third-party payment services.
• Account security breaches resulting from the user's own negligence.
• Service disruptions caused by unexpected technical errors or natural disasters.
• The impact of changes to the legal regulations of the user's country.

To the maximum extent permitted by applicable law, 77a77 will not be liable for indirect or incidental damages.

77a77 reserves the right to change, amend, or update these terms and conditions at any time. We will post a notice on the website for any significant changes.

• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• If the new terms are not acceptable to you, you may request to close your account at any time.
• Transactions completed before any change to the terms will be governed by the previous terms.

12.1 Closure by Us

77a77 may suspend or close an account at any time in the following cases:

• Violation of any part of these terms and conditions.
• Evidence of fraudulent or deceptive activity.
• Refusal to provide KYC information.
• Suspicion of money laundering.
• Violation of age restriction requirements.

12.2 Closure by the User

You may request account closure at any time by contacting our support team. All valid pending withdrawals will be processed before the account is closed.

For any dispute or complaint, please contact our support team first. We take all complaints seriously and aim to resolve them promptly.

• An initial response will be provided within 72 working hours of the complaint being submitted.
• For complex disputes, a final decision will be communicated after a thorough investigation.
• During dispute resolution, information from both parties is kept secure and confidential.

77a77's decision shall be considered final and binding in the resolution of all disputes, unless the user seeks remedy through legal means.

Contact us for any questions or feedback regarding these terms and conditions:

• 24/7 Live Chat: Chat with us directly in Bengali through our website.
• Email: [email protected]

Our support team is active 24 hours a day, 7 days a week, in line with Bangladesh Standard Time.